Without good data state and local governments risk making artificial intelligence tools “stupid, "merely a conduit for “garbage in, garbage out.”
But to have good quality data, the public workforce needs good data literacy skills. As governments continue to churn out policies, guidelines and best practices for AI’s use in government, training and upskilling the workforce will be just as crucial.
Among technology skills, the ability to efficiently use AI tools now exceeds computer programming by humans, networks and cybersecurity skills, general technological literacy skills, and design and user experience by some margin.
The forum, in particular, found that the public sector lags far behind other sectors of the economy, both in its plans to adopt AI technologies and to prioritize training in AI and big data.
Gettingemployees more confident in using AI tools is important because the lines between IT and business continue to blur.
Without good data state and local governments risk making artificial intelligence tools “stupid, "merely a conduit for “garbage in, garbage out.”
But to have good quality data, the public workforce needs good data literacy skills. As governments continue to churn out policies, guidelines and best practices for AI’s use in government, training and upskilling the workforce will be just as crucial.
Among technology skills, the ability to efficiently use AI tools now exceeds computer programming by humans, networks and cybersecurity skills, general technological literacy skills, and design and user experience by some margin.
The forum, in particular, found that the public sector lags far behind other sectors of the economy, both in its plans to adopt AI technologies and to prioritize training in AI and big data.
Gettingemployees more confident in using AI tools is important because the lines between IT and business continue to blur.
Generative AI has taken the world by storm, with its potential to transform the public sector and enhance efficiency and accuracy across government operations.
1. Automated Budgeting: Smarter Resource Allocation
2. Improved Customer Service: Faster Responses and streamlined Inquiries
3. Fraud Detection: Identifying Suspicious Activity and Protecting Public Funds
4. Streamlined Document Processing & Management: Enhancing Efficiency and Reducing Errors
5. Enhanced Decision Making: Leveraging Predictive Analytics for Informed Choices
6. Automated Compliance Checking: Keeping Up with Regulations and Avoiding Penalties
7. Tax Filing Automation: Simplifying ComplexCalculations and Streamlining Processes
8. Emergency Response Optimization: EnhancingPreparedness and Efficiency
9. Urban Planning and Infrastructure Development: Designing Cities for the Future
10. Educational Resource Allocation: Personalizing Learning and Maximizing Impact
State and local agencies can embrace the technology to speed citizen services. Artificial intelligence is no longer an intangible concept; it’s actively reshaping every aspect of our society. From healthcare to education, from transportation to defense, AI is enabling new levels of efficiency, innovation and impact. 2023 saw the emergence and rapid advancement of generative AI, which has the potential to significantly alter the ways government operates and interacts with citizens.
Here’s what could come next.
1. Nearly All New Federal Government Contracts Include Generative AI
2. Government Employees Will Train to Maximize Generative AI ROI
3. Governments Navigate Potential Shortages with Generative AI
4. Tech Companies Will Collaborate to Develop Regulations
5. Generative AI Will Streamline Government Procurement
6. Generative AI Will Transfer More Citizen Services to Digital Platforms
Public sector organizations should develop and be governed by responsible AI strategies, and these strategies should incorporate principles, practices, tools, and governance to enable those across the organization to assess, adopt, and manage AI.
This may involve:
· Developing new or adopt existing policies and guidelines.
· Providing training to staff to ensure they are aware of the considerations associated with AI.
· Ensuring data used to train AI models is representative and assessed for bias.
· Establish governance bodies to subject sensitive use cases to particularly high scrutiny and use tooling and telemetry to ensure that they are functioning as intended and not causing unintended harm.
· Ensuring accountability for both the development and operations of AI capabilities and AI-enabled systems.
· Staff, stakeholders, and citizens can provide feedback that helps to improve individual AI workloads and the respective responsible AI strategy.
Generative AI has taken the world by storm, with its potential to transform the public sector and enhance efficiency and accuracy across government operations.
1. Automated Budgeting: Smarter Resource Allocation
2. Improved Customer Service: Faster Responses and streamlined Inquiries
3. Fraud Detection: Identifying Suspicious Activity and Protecting Public Funds
4. Streamlined Document Processing & Management: Enhancing Efficiency and Reducing Errors
5. Enhanced Decision Making: Leveraging Predictive Analytics for Informed Choices
6. Automated Compliance Checking: Keeping Up with Regulations and Avoiding Penalties
7. Tax Filing Automation: Simplifying ComplexCalculations and Streamlining Processes
8. Emergency Response Optimization: EnhancingPreparedness and Efficiency
9. Urban Planning and Infrastructure Development: Designing Cities for the Future
10. Educational Resource Allocation: Personalizing Learning and Maximizing Impact
State and local agencies can embrace the technology to speed citizen services. Artificial intelligence is no longer an intangible concept; it’s actively reshaping every aspect of our society. From healthcare to education, from transportation to defense, AI is enabling new levels of efficiency, innovation and impact. 2023 saw the emergence and rapid advancement of generative AI, which has the potential to significantly alter the ways government operates and interacts with citizens.
Here’s what could come next.
1. Nearly All New Federal Government Contracts Include Generative AI
2. Government Employees Will Train to Maximize Generative AI ROI
3. Governments Navigate Potential Shortages with Generative AI
4. Tech Companies Will Collaborate to Develop Regulations
5. Generative AI Will Streamline Government Procurement
6. Generative AI Will Transfer More Citizen Services to Digital Platforms
We believe in the power of partnership. Our collaboration with clients goes beyond transactional relationships. We invest ourselves in your goals, sharing in your challenges and celebrating your victories. Our team is not just skilled in AI, we are passionate about using technology to make a real difference.
